At Heygirl, we meticulously craft every set to deliver an effortless luxury experience. Because our handcrafted press-on nails are wearable cosmetic items, we adhere to the strictest sanitary protocols. For the health and safety of our global community of muses, all press-on nail sets, adhesive products, and tools are strictly FINAL SALE.

We cannot accept returns for sizing errors, change of mind, or items that have been worn.

We stand behind our artistry. If your order arrives damaged during transit or if we accidentally shipped the incorrect item, we will make it right immediately. Please reach out to your Concierge at support@heygirl.com within 7 days of delivery with clear photos of the issue.

Our fulfillment artisans work diligently to prepare your sets. Order cancellations or modifications can only be accommodated within 2 hours of placing your order. Once this window has passed, the order enters our processing system and cannot be altered.

If a refund is approved, it will be processed automatically to your original method of payment. Please note that it may take an additional 3-7 business days for your bank or credit card company to post the funds to your account.